Refund policy

We want you to be 100% satisfied with your order. We aim to deliver a 5-star experience at all times.

Damaged Orders on Arrival

If your order arrived damaged, we can issue a replacement or a full refund, after you have supplied us with a photo of the damaged item and packaging.


We offer a 30 days money-back guarantee on all orders. To apply for a refund, please contact us at: with the subject "Refund". Please allow 3-5 days to receive your full refund via the payment method used.

If you have placed an order recently and have changed your mind, you can cancel your order within 24 hours. If 24 hours have passed, the cancellation will be granted at our discretion.
Customers are responsible to enter the correct shipping address. For more Infos, please contact our customer support at

If you are simply not satisfied with your purchase we will issue a refund if returned within 30 days after the date the order was received. For refunds or replacements please first contact us at so that we can resolve any issues with the order.

Gift Cards:
There are no refunds or exchanges on our gift cards and they are not redeemable for cash or resale.